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Privacy Policy

At Ehris, we believe that true elegance extends to how we treat your personal information. This Privacy Policy outlines how we collect, use, and protect the details you share while exploring our fragrances or placing an order with us. Your trust matters deeply to us — and we are committed to handling your data with the same care and intention as we craft our scents. By visiting our website or making a purchase, you agree to the practices described here.

Frequently asked questions

Here are some common questions about our company.

- Name, email, phone number (when you fill contact forms or place orders)
- Shipping and billing address
- Order details and purchase history
- IP address, device/browser info (via cookies)


- To process orders and provide services
- For customer service communication
- To send offers, updates, and promotions (only if opted-in)
- For improving website performance and security


- You can request access to your data.
- You can request correction or deletion of your data.
- You can unsubscribe from promotional emails anytime.


We use cookies to improve your browsing experience. By continuing to browse, you agree to our use of cookies.


We may use third-party tools like Google Analytics or payment gateways. These tools have their own privacy policies.


Policy UpdatesWe may use third-party tools like Google Analytics or payment gateways. These tools have their own privacy policies.



We may update this policy from time to time. The latest version will always be available on this page.
If you have any questions about our privacy practices, please contact us at:
📧 ehrisfragrances@gmail.com | 📱 +91 95307 87828


At Ehris, we strive to deliver timeless elegance, right from the moment your order arrives. Every fragrance is carefully packed to ensure it reaches you in perfect condition. However, if there are any issues, we’re here to help — within the following guidelines:

✅ Return/Replacement Eligibility

  • Returns or replacements are accepted within 7 days of delivery.

  • Applicable only in cases of:

    • Broken bottles

    • Damaged packaging

    • Incorrect products sent

📸 IMPORTANT: Unboxing Video Required

To be eligible for a return or replacement, you must share an unboxing video that clearly shows:

  • The sealed package before opening

  • The process of opening the box

  • The damaged or incorrect product inside

This video helps us validate your claim and process your request swiftly.

⚠️ No claims will be accepted without a proper unboxing video.

❌ Non-Returnable Situations

  • No unboxing video available

  • Fragrance opened or used

  • Change of mind or dislike of scent

  • Issues raised after the 7-day window

🛠️ How to Request a Return/Replacement

Email us at ehrisfragrances@gmail.com or WhatsApp us at +91 95307 87828 within 7 days, along with:

  • Order number

  • Clear unboxing video

  • Description of the issue

Our team will review your request and respond within 48 working hours.

At Ehris, your satisfaction is our promise — but we kindly request your cooperation in following these steps for a smooth resolution.

Elegance deserves care. So does your experience.